IMPORTANT INFORMATION
E-charging station:
There are 6 charging points with 11 KWH each available. Charging cables are NOT provided on site.
All standard payment cards are accepted.
Arrival on weekends:
If you are
arriving on a weekend, please contact our reception team to arrange your arrival time.
Tel: +49 8741 966 0
Breakfast times:
6:30 a.m. to 9:00 a.m.
WLAN / WiFi:
Network:
kongressissimo
Password: internet
Check-out time: by 10:00 a.m.
Check-in time: from 4:00 p.m.
Our bar is open until 10:00 p.m.
Restaurant / beer garden opening hours:
Monday to Friday from 5:00 p.m. to 10:00 p.m.
Bar lounge opening hours:
Monday to Friday from 5:00 p.m. to 10:00 p.m.
Wake-up call via telephone using an example 6:30 a.m.:
*46 0630 * (time in 2 digits 06 and minutes in 2 digits 30)
GUIDELINES
A
| Arrival/Check-in | Rooms are available from 4 p.m. |
| Departure/Check-out | Please vacate your room by 10 a.m. For late departures or express check-out, please speak to our reception. Doctor/Pharmacy |
| Doctor/Pharmacy | The reception desk will be happy to assist you. |
B
| Bathrobe | Bathrobes are available in the sauna area. |
| Cash/valuables | Please store your valuables, documents, and cash in your room safe. To open and close it, hold your room card 1 cm in front of it. There is also a central safe at reception. |
| Library | On the ground floor, you will find a selection of books and current magazines that you can read here at your leisure, for example while enjoying a drink. |
| Ironing service | Please contact the reception desk. We will iron your laundry within an hour. Prices can be found in our laundry list in the closet. |
| Iron/ironing board | Please ask at reception. |
C
| Check-in/Check-out | See Arrival/Departure |
| Concierge services | For ticket service or advance ticket sales, please contact our reception desk. |
E
| Electrical connections | Our standard voltage is 220 volts AC. Adapters can be borrowed from reception. |
F
| Photocopies | The reception desk can photocopy and scan documents for you. |
| Fax | The reception desk will take care of this for you. The hotel fax machine can be reached at 08741- 966 299. |
| Lost property | Did you forget something when you checked out? ... Our reception will keep it for you. Please let us know. |
| Fire/fire extinguishers | Please refer to the orientation plan in your room for the location of fire extinguishers and emergency exits. If you suspect a fire in the hotel, please notify the reception desk by dialing 100. |
| Long-distance calls | Pick up the receiver and dial "0" to connect to destinations around the world.
Egypt 0020, Argentina 0054, Australia 0061, Belgium 0032, Brazil 0055, China 0086, Denmark 0045, Germany 0049, Estonia 00372, Finland 00358, France 0033, Greece 0030, UK 0044, Hong Kong 00852, Ireland 00353, Israel 00972, Italy 0039, Japan 0081, Yemen 00967 , Canada 001, Croatia 00385, Liechtenstein 0041-75, Luxembourg 00352, Malaysia 0060, Mexico 0052, Monaco 0033-93, Netherlands 0031, Norway 0047 , Austria 0043, Poland 0048, Portugal 00351, Romania 0040, Russia 007, Saudi Arabia 00966, Sweden 0046, Switzerland 0041, Singapore 0065, Slovakia 0042, Spain 0034, South Africa 0027, South Korea 0082, Czechia 0042, Turkey 0090, Hungary 0036 |
| Flight information | For take-off and landing times, please refer to the BR 3 teletext service on page 710 / 730. |
| Breakfast | Our breakfast buffet is available in our restaurant from 6:30 a.m. to 9:30 a.m. |
| Fitness | Our fitness room on the ground floor is open from 6:00 a.m. to 10:00 a.m. and from 5:00 p.m. to 10:00 p.m. |
G
| Luggage | Ask at reception about our lockable luggage room. |
| Church services | Detailed information is available at reception. |
| Drinks machine | 24-hour beverage service via our beverage vending machine in the stairwell. |
H
| Hair dryer | Each room has a hair dryer. |
| Dogs | Dogs are not allowed on our premises. |
| Caretaker | Is something broken in your room? Please report it to reception. Our caretaker will repair it as soon as possible. |
| Hotel bar | Our hotel bar on the ground floor is open until 10:00 p.m. |
| Slippers | Slippers are available for purchase at the reception desk (€2.50 per pair). |
I
| Internet |
Wi-Fi is available throughout the hotel. Connect your device to a kongressissimo hotspot.
|
K
| Pillows |
Additional pillows are available from reception. You'll be spoiled for choice:
|
| Art | Art at kongressissimo – information about the constantly changing artists is available at reception. |
| Credit | We accept American Express, Visa, Eurocard, Mastercard, and ec-cash. |
| Crib | Available on request at reception. |
L
| Running | Want to keep fit? You can get a map with various running routes from reception. |
| Charger | Forgot your charger? Ask at reception to borrow one. |
N
| Emergency exits | The escape routes and emergency exits are marked on the door of each room. |
| Night entrance | The main entrance is closed after 10 p.m. In this case, please use the night entrance. The location plan is displayed at the main entrance. |
| Sewing service | Information about our sewing service is available at our reception desk. |
P
| Mail can be dropped off at the reception desk at any time. | |
| Parking | Free parking is available in our hotel parking lot. |
R
| Restaurant | Our restaurant is open Monday through Friday from 5 p.m. |
| Reception | Opening hours daily from 6 a.m. to 10 a.m. and from 4 p.m. to 10 p.m. |
| Umbrellas | Rainy weather? You can find umbrellas for loan at the main entrance. |
| Room service | to go | All dishes listed on our website can also be ordered to go and enjoyed in your room. Outside of opening hours, chilled drinks are available from the vending machine. You will find this in the stairwell. |
| Cleaning | Cleaning and ironing services are available from Monday to Friday. Please refer to the laundry list in the closet for information and prices. |
S
| Sports | We have a fitness room, an outdoor multi-purpose court (basketball, soccer), outdoor fitness equipment, and a table tennis table. |
| Sauna | The sauna is available Monday through Thursday from 6:00 p.m. to 10:00 p.m. and Friday through Sunday upon request. Sauna towels are provided. Since we can also operate the sauna as a steam sauna, you are welcome to express your preference by 4:00 p.m. |
| Shoe shine machine | There is a shoe shine machine next to the guest elevator on the ground floor. |
| Shuttle | Ask at reception about our shuttle service. |
T
| Tobacco | There is a cigarette vending machine on the ground floor next to the elevator. |
| Door locking system | You can open your door with a magnetic card (hold it about 1 cm away). If you lose your card, please contact our reception immediately. |
| Telephone | Dial "100" for the reception desk . Dial "0" for an outside line. To receive a call in your room, dial 08741/966- and your room number. If you want to call from room to room, simply pick up the receiver and dial the corresponding room number. Rate per unit 30 cents |
| Daily bed linen change | On request, you can receive fresh bed linen every day during longer stays. Cost per change: €7.50. |
W
| Wake-up service/call | Let our reception know your requirements and you will be woken up punctually and reliably. You can set the wake-up call yourself on the phone. Proceed as follows: - Press the "*" key, then enter 46 - Enter the wake-up time (example: 7 a.m. 0700) - Press the "* " key - Hang up |
| Laundry service | If you drop off your laundry by 9:00 a.m., you will get it back on the same day (on weekends, laundry is returned by arrangement). |
Z
| Magazines/newspapers | See library |
| Extra blanket | You can order extra blankets at the reception desk. |